Cleaning up after rapid growth
A firm doubled in size in two years. We remove stale accounts, consolidate administrator roles, enforce MFA and document a repeatable onboarding process.
Managed Microsoft 365
Microsoft 365, properly managed.
We configure, secure and administer your Microsoft 365 tenant so email, files, Teams and devices work reliably — and your people can get help when they need it.
The business problem
Microsoft 365 is powerful. Default settings are not a security strategy.
Many tenants were set up quickly, years ago, by whoever was available. Since then, staff have joined and left, sharing links have multiplied and licenses have accumulated. Microsoft adds new features and changes defaults every month.
The result is a tenant nobody fully understands: former employees with active accounts, files shared with anyone who has the link, legacy authentication still allowed and licenses paid for but not used.
What Simba Cyber does
A secure, well-run tenant with clear ownership.
We start with a tenant assessment, fix the highest-risk settings first and then take on day-to-day administration. You get documented configuration, predictable support and a partner who tracks Microsoft changes so you do not have to.
- Tenant assessment with a prioritized remediation plan
- Secure baseline for identity, email, sharing and devices
- Ongoing administration and user support
- Licensing reviews that match spend to actual use
Scope & capabilities
What the service includes
Capabilities are confirmed for your environment during scoping and documented in your agreement.
01
Identity & access
- Identity administration in Microsoft Entra ID
- Multifactor authentication and authentication methods
- Conditional Access policy design and maintenance
- Administrator role reviews and least-privilege access
02
Email & collaboration
- Exchange Online and shared mailbox management
- Mail security, SPF, DKIM and DMARC configuration
- SharePoint site governance and permission reviews
- OneDrive sharing controls and Teams administration
03
People & lifecycle
- User onboarding and offboarding procedures
- Joiner, mover and leaver access changes
- End-user support for Microsoft 365 applications
- Guest and external user governance
04
Governance
- Configuration management and change records
- Licensing optimization and renewal planning
- Security reporting and Secure Score tracking
- Backup and recovery advisory
Common use cases
How this works in practice
Representative scenarios that show how the service responds. They are illustrations, not client case studies.
Reducing oversharing
Sensitive files are reachable through anonymous links. We report on external sharing, set sensible defaults and work with owners to remove links that are no longer needed.
Right-sizing licenses
A business pays for several plan types without a clear reason. We map features to needs and recommend a simpler licensing mix before renewal.
Business outcomes
What you can expect
- Fewer account compromises through stronger sign-in controls
- Faster, consistent onboarding and offboarding
- Less oversharing of sensitive files and folders
- Licensing spend that reflects how you actually work
Delivery methodology
How we deliver
- 01
Assess
Review identity, email, sharing, device and administration settings against current Microsoft guidance.
- 02
Remediate
Apply the agreed baseline in planned stages so users are not disrupted.
- 03
Administer
Handle changes, requests and support within the hours and channels in your agreement.
- 04
Review
Report on posture, licensing and open risks, and plan for upcoming Microsoft changes.
Related Microsoft technologies
Built on the platforms you already use
- Exchange OnlineMailboxes, mail flow and messaging security.
- SharePoint & OneDriveFiles, sites and sharing governance.
- Microsoft TeamsCollaboration, guests and meetings.
- Microsoft Entra IDIdentity, MFA and Conditional Access.
- Microsoft IntuneDevice configuration and compliance.
- Microsoft PurviewRetention, labels and data protection.
Scope and licensing considerations
Available features depend on your Microsoft 365 plan. Conditional Access, Intune and Defender for Business are included in Business Premium but not in Business Basic or Standard.
Microsoft’s retention policies and recycle bins are not a complete backup strategy. We advise on third-party backup where recovery requirements justify it.
Support hours and channels for administration and user support are defined in your agreement and are separate from 24/7 security monitoring.
Licensing recommendations are advisory. Licenses are purchased through Microsoft or your chosen licensing provider.
Questions
Managed Microsoft 365: common questions
Can you manage a tenant someone else set up?
Yes. Most engagements begin with a tenant someone else configured. We assess it first, document what exists and fix the highest-risk issues before taking over routine administration.
Do you provide help desk support for Microsoft 365?
Yes, within the support hours and channels defined in your agreement. Help desk support is separate from our 24/7 security monitoring.
Does Microsoft back up our data?
Microsoft keeps your service available and offers retention features and recycle bins, but these do not replace a backup you control. We help you decide whether third-party backup is appropriate for your recovery requirements.
Will security changes disrupt our staff?
We plan changes in stages, test them with a small group first and communicate with users before broad rollout. MFA and Conditional Access changes in particular are introduced carefully.
Next step
Start with a Microsoft 365 security assessment.
Tell us about your organization and priorities. We will recommend a practical scope and explain what it would include.