Shop management system access
Shared logins and weak passwords for systems holding repair orders and customer records.
Automotive Services
Protect your shop, your systems and your customers.
Cybersecurity and IT support for independent garages, repair shops and automotive service businesses that run on shop management software and connected tools.
Why it matters
Your bays run on software now.
Modern repair shops depend on shop management systems, diagnostic tools, parts-ordering accounts and online appointment booking. If those systems go down, cars sit in the bays.
Shops also hold customer names, phone numbers, vehicle details and payment information. Attackers target small businesses because they expect fewer defenses.
Operating risks
Risks automotive garages and repair shops recognize
Payment systems
Card terminals and payment processing that must be kept separate and secure.
Parts supplier accounts
Compromised supplier accounts used for fraudulent orders or credit.
Shared shop workstations
Computers in the shop used by many technicians and rarely updated.
Prioritized solutions
Where we would start.
Priorities are confirmed during an initial assessment. This is the order we most often recommend for organizations like yours.
-
1
Managed IT & Remote Support
Keep shop workstations patched and secure and support your team remotely.
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2
Managed Microsoft 365
Protect business email, customer communications and account sign-ins.
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3
Cloud & Security Engineering
Separate payment, diagnostic and guest networks to limit the impact of a compromise.
Microsoft 365 use cases
Microsoft 365, configured for automotive garages and repair shops
Individual technician accounts
Named accounts instead of shared passwords, so access can be tracked and removed.
Managed shop workstations
Workstations with automatic updates, encryption and limited administrator rights.
Protected business email
Phishing and impersonation protection for service advisers and owners.
Improvement journey
A practical path, one step at a time.
- 01 · First
Enable MFA on email, shop management and supplier accounts, and replace shared passwords.
- 02 · Next
Separate payment and guest networks, manage workstations and confirm backups.
- 03 · Ongoing
Keep systems updated, review access when staff change and support the team remotely.
Questions
Common questions
Do you support shop management software?
We secure the computers, network and accounts used to access it, and coordinate with the vendor on secure configuration and sign-in options.
What about our card terminals?
Card terminals are usually provided and managed by your payment processor. We help keep them on a separate network segment and make sure the rest of your environment does not put them at risk.
Can you help with diagnostic equipment?
We focus on the business network and workstations. Diagnostic tools remain supported by their manufacturers, but we help keep them on appropriate network segments.
Next step
Talk to us about security for automotive garages and repair shops.
We will listen to how your organization works, explain the risks we see most often among automotive garages and repair shops and recommend a proportionate first step.