Ransomware and downtime
Encrypted workstations and servers can stop scheduling, charting and billing.
Healthcare & Clinics
Protect patient information. Support continuity of care.
Security, device management and compliance support for clinics, medical practices and outpatient providers that depend on technology to see patients.
Why it matters
When systems stop, patient care slows down.
Healthcare organizations are frequent ransomware targets because downtime is so disruptive. A practice that cannot access schedules, records or billing systems cannot operate normally.
Practices that are covered entities or business associates under HIPAA must also protect electronic health information through administrative, physical and technical safeguards. We help you build and evidence those safeguards practically.
Operating risks
Risks clinics and medical practices recognize
Shared clinical workstations
Front-desk and exam-room computers used by many staff, often with shared or always-signed-in accounts.
Email-based attacks
Phishing aimed at staff who process referrals, insurance and patient communications.
Access that outlives employment
Former staff and temporary workers who keep access to systems containing patient data.
Prioritized solutions
Where we would start.
Priorities are confirmed during an initial assessment. This is the order we most often recommend for organizations like yours.
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1
Managed Detection & Response
Detect and contain ransomware behavior and compromised accounts before they disrupt care.
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2
Managed IT & Remote Support
Manage, encrypt and update every workstation and mobile device consistently.
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3
Governance, Risk & Compliance
Support your HIPAA Security Rule risk analysis, policies and evidence.
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4
Incident Response & Recovery
Prepare downtime procedures and a response plan your staff can follow.
Microsoft 365 use cases
Microsoft 365, configured for clinics and medical practices
Secure email for patient communication
Message encryption and DLP that detect and protect health information sent by email.
Managed shared workstations
Intune configurations for shared front-desk devices with fast, individual sign-in.
Access tied to employment
Joiner and leaver processes that grant and remove access to clinical and business systems on time.
Improvement journey
A practical path, one step at a time.
- 01 · First
Enforce MFA, encrypt devices, confirm backups are protected and review who can access patient data.
- 02 · Next
Enroll workstations in Intune, set DLP for health information and document your security policies.
- 03 · Ongoing
Monitor for threats, review access regularly and update the risk analysis as systems change.
Questions
Common questions
Will working with you make us HIPAA compliant?
No provider can make an organization compliant on its own. We help you implement and evidence technical safeguards, support your risk analysis and write practical policies. Compliance depends on how your practice operates day to day, and legal questions belong with your counsel.
Will you sign a business associate agreement?
Where our services involve access to protected health information, we will discuss a business associate agreement as part of contracting.
Do you support our EHR system?
We secure the devices, identities and Microsoft 365 environment around your EHR and coordinate with the EHR vendor on access and integration. The vendor remains responsible for the application itself.
Next step
Talk to us about security for clinics and medical practices.
We will listen to how your organization works, explain the risks we see most often among clinics and medical practices and recommend a proportionate first step.